My bike is stolen. What happens next?
In case your Swapfiets gets stolen, we will make sure you get a new bike quickly. Together we will fill out a theft report for the police. In addition, you pay a deductible, provided that your bike was locked properly.
Prevent theft, always use a double lock. Is your bike still missing?
A DKK 450,- deductible will be charged.
Didn’t double lock your bike?
Then an additional DKK 750,- will be charged.
No bike and no key? Then you’ll pay DKK 3.450,-
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