I would like to cancel my subscription. How can I do this?
Too bad you are leaving us! You can cancel your subscription yourself, through account.swapfiets.com. Go to 'subscription' and 'cancel subscription'. Keep in mind we have a one month notice period. This means you can use your bike for exactly one month after cancelling if the minimum rental period is reached.
In Copenhagen, Odense we have a minimum contract period of 12 months, unless you picked a subscription that can be terminated monthly. In Aarhus we don't have this option. Here you have a minimum contract period of one month, with one month notice period.
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