Surcharges (Original)

In case of any damage, loss or theft of the Original Swapfiets, the following surcharges will apply:

Lost bike, double lock (own risk) 300 DKK
Lost bike, single lock 750 DKK
Lost bike and key 2625 DKK
Lost key 115 DKK
Unjustified swap 150 DKK

*Start-up costs are charged in the event the renter wants to register for a new subscription within three months after notice of the termination of his previous subscription. In this case an amount of €30 start-up costs will be charged. 

In the event of damage and wear and tear to the bicycle other than what can be expected from normal use, such at the discretion of Swapfiets, Swapfiets reserves the right to recover the associated costs from the renter. 

Please make sure to contact Swapfiets within 24 hours when any of these situations occur. 

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