Surcharges (Power 7)

In case of any damage, loss or theft of the Power 7, the following surcharges will apply:

Own risk lost E-bike 1750 DKK
Own risk battery 3950 DKK
Lost E-bike, single lock 2350 DKK
Not locked without battery missing 11500 DKK
Not locked and battery missing 15250 DKK
Unjustified swap 150 DKK
Start-up costs (*) 225 DKK
Lost charger 950 DKK
Lost key 115 DKK

*Start-up costs are charged in the event the renter wants to register for a new subscription within three months after notice of the termination of his previous subscription. In this case an amount of €30 start-up costs will be charged. 

** For B2B Delivery subscriptions, the ‘own risk’ (deductible) for the battery applies for the 1st and 2nd battery. If both batteries are missing then the total charge will be €1.000 (2x €500).

In the event of damage and wear and tear to the bicycle other than what can be expected from normal use, such at the discretion of Swapfiets, Swapfiets reserves the right to recover the associated costs from the renter. 

Please make sure to contact Swapfiets within 24 hours when any of these situations occur. 

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