Surcharges (overview)
In case of any damage, loss or theft of the Swapfiets, the following surcharges will apply:
DELUXE 7
| Lost bike, double lock (own risk) | 450 DKK |
| Lost bike, single lock | 1200 DKK |
| Lost bike and key | 3450 DKK |
| Lost key | 115 DKK |
| Unjustified swap | 150 DKK |
| Start-up costs (*) | 225 DKK |
ORIGINAL
| Lost bike, double lock (own risk) | 300 DKK |
| Lost bike, single lock | 750 DKK |
| Lost bike and key | 2600 DKK |
| Lost key | 115 DKK |
| Unjustified swap | 150 DKK |
| Start-up costs (*) | 225 DKK |
POWER 7
| Own risk lost E-bike | 1750 DKK |
| Own risk battery | 3950 DKK |
| Lost E-bike, single lock | 2350 DKK |
| Not locked without battery missing | 11500 DKK |
| Not locked and battery missing | 15250 DKK |
| Unjustified swap | 150 DKK |
| Start-up costs (*) | 225 DKK |
| Lost charger | 950 DKK |
| Lost key | 115 DKK |
*Start-up costs are charged in the event the renter wants to register for a new subscription within three months after notice of the termination of his previous subscription. In this case an amount of €30 start-up costs will be charged.
In the event of damage and wear and tear to the bicycle other than what can be expected from normal use, such at the discretion of Swapfiets, Swapfiets reserves the right to recover the associated costs from the renter.
Please make sure to contact Swapfiets within 24 hours when any of these situations occur.
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