Surcharges (overview)
In case of damage, theft or similar of your Swapfiets - the following fees apply. Please contact us immediately if this happens to you, and we will of course do what is possible to help you in the best possible way.
DELUXE 7
|
Lost bike, double locked |
450 DKK |
|
Lost bike, single locked* |
1125 DKK |
|
Lost bike and key |
3375 DKK |
ORIGINAL
|
Lost bike, double locked |
300 DKK |
|
Lost bike, single locked* |
750 DKK |
|
Lost bike and key |
2625 DKK |
POWER 7
|
Lost E-bike, double locked |
1650 DKK |
|
Lost E-bike, single locked* |
N/A |
|
Lost battery |
3750 DKK |
|
Lost E-bike and key, without battery missing |
11250 DKK |
|
Lost E-bike and key, battery missing |
15000 DKK |
|
Lost charger |
487,50 DKK |
POWER 1
|
Lost E-bike, double locked |
1.200 DKK |
|
Lost E-bike, single locked* |
N/A |
|
Lost battery |
2625 DKK |
|
Lost E-bike and key, without battery missing |
8625 DKK |
|
Lost E-bike and key, battery missing |
11250 DKK |
|
Lost charger |
487,50 DKK |
OTHERS:
|
Lost key (all models) |
115 DKK |
|
Unjustified swap** |
150 DKK |
*only locked with either ring or chain lock.
**e.g. not being present for scheduled appointment on service car.
In the event of damage and wear and tear to the bicycle other than what can be expected from normal use, such at the discretion of Swapfiets, Swapfiets reserves the right to recover the associated costs from the renter.
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