Surcharges (overview)
In case of any damage, loss or theft of the Swapfiets bike, the following surcharges will apply. Please make sure to contact Swapfiets within 24 hours when any of these situations occur.
DELUXE 7
Lost bike, double locked |
450 DKK |
Lost bike, single locked* |
1200 DKK |
Lost bike and key |
3450 DKK |
ORIGINAL
Lost bike, double locked |
300 DKK |
Lost bike, single locked* |
750 DKK |
Lost bike and key |
2600 DKK |
POWER 7
Lost E-bike, double locked |
1750 DKK |
Lost E-bike, single locked* |
2350 DKK |
Lost battery |
3950 DKK |
Lost E-bike and key, without battery missing |
11500 DKK |
Lost E-bike and key, battery missing |
15250 DKK |
Lost charger |
950 DKK |
OTHERS:
Lost key (all models) |
115 DKK |
Unjustified swap** |
150 DKK |
*only locked with either ring or chain lock.
**e.g. not being present for scheduled appointment on service car.
In the event of damage and wear and tear to the bicycle other than what can be expected from normal use, such at the discretion of Swapfiets, Swapfiets reserves the right to recover the associated costs from the renter.
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