Surcharges (overview)

In case of damage, theft or similar of your Swapfiets - the following fees apply. Please contact us immediately if this happens to you, and we will of course do what is possible to help you in the best possible way.

 

DELUXE 7

Lost bike, double locked

450 DKK

Lost bike, single locked*

1125 DKK

Lost bike and key

3375 DKK

 

ORIGINAL

Lost bike, double locked

300 DKK

Lost bike, single locked*

750 DKK

Lost bike and key

2625 DKK

 

POWER 7

Lost E-bike, double locked

1650 DKK

Lost E-bike, single locked*

N/A

Lost battery

3750 DKK

Lost E-bike and key, without battery missing

11250 DKK

Lost E-bike and key, battery missing

15000 DKK

Lost charger

487,50 DKK

 

POWER 1

Lost E-bike, double locked

1.200 DKK

Lost E-bike, single locked*

N/A

Lost battery

2625 DKK

Lost E-bike and key, without battery missing

8625 DKK

Lost E-bike and key, battery missing

11250 DKK

Lost charger

487,50 DKK

OTHERS:

Lost key (all models)

115 DKK

Unjustified swap**

150 DKK


*only locked with either ring or chain lock.
**e.g. not being present for scheduled appointment on service car.

 

In the event of damage and wear and tear to the bicycle other than what can be expected from normal use, such at the discretion of Swapfiets, Swapfiets reserves the right to recover the associated costs from the renter.

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